Privacy Policy

Effective Date: 3 August 2025

1. Introduction & Scope

Welcome to arthurparish.com. This Privacy Policy outlines how Parish Digital Media (ABN 17 564 033 719) (“we”, “us”, or “our”) collects, holds, uses, and discloses your personal information. We are committed to protecting your privacy and managing your information in a secure and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all personal information collected by us via the website arthurparish.com (the “Site”), including through its associated services and functionalities. “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

2. The Entity Responsible

The entity responsible for the collection and processing of your data is:

Parish Digital Media ABN: 17 564 033 719 Australia

For any privacy-related questions, concerns, or requests, please contact our designated Privacy Officer:

Name: Arthur Parish Email: arthur@arthurparish.com

3. Personal Information We Collect

We collect information that is reasonably necessary for our business functions. The types of personal information we may collect include:

Directly Provided Information:
- Contact Information: Your name and email address when you subscribe to our newsletter, purchase a product, or contact us.
Automatically Collected Usage Data:
- Technical Information: Your IP address, browser type and version, operating system, and device identifiers.
- Interaction Data: Information about how you use our Site, such as pages you have viewed, the time and date of your visit, the time spent on those pages, clicks, and mouse movements. This data is collected through our analytics partners: Koko Analytics, Matomo, and Microsoft Clarity.

4. How We Collect Your Information

We collect personal information through the following methods:

Direct Collection: When you voluntarily provide it to us by filling out forms on our Site, such as the newsletter subscription form or the checkout forms for product purchases.
Automated Collection: When you browse our Site, we use automated technologies to collect Usage Data. This is done implicitly through:
- Cookies: Small data files stored on your device that help our Site function and allow us to remember your preferences.
- Analytics Scripts: Code from our analytics providers (Koko Analytics, Matomo, Microsoft Clarity) that tracks your interaction with the Site.

5. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To deliver our newsletter to you and to fulfill your purchase orders for digital downloads and print-on-demand products.
To Process Transactions: To facilitate payments for products you purchase.
For Analytics and Site Improvement: To analyse user behaviour to understand how our Site is used, diagnose technical issues, and improve the user experience, content, and performance of the Site.
To Communicate With You: To respond to your enquiries and provide customer support.
For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Legal Basis for Processing and Consent

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. We process your information based on:

Consent: By using our Site, subscribing to our newsletter, or purchasing products, you consent to the collection, use, and processing of your data as described in this Privacy Policy.
Legitimate Interests: We process some data for our legitimate interests, such as for site analytics and performance optimisation, provided that such processing shall not outweigh your rights and freedoms.

You may withdraw your consent at any time by contacting our Privacy Officer or by unsubscribing from our newsletter using the link provided in every email.

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality and analyse traffic. We operate on a model of implied consent; by continuing to use our Site, you agree to our placement of cookies on your device. You can control and manage cookies through your web browser’s settings, where you can refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Site.

8. Disclosure to Third Parties and Cross-Border Disclosure

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business. These include:

Payment Processors: Stripe and PayPal, to process your payments securely. Their use of your information is governed by their respective privacy policies.
E-commerce & Fulfilment Partners: Easy Digital Downloads (for digital products) and Amazon Print-on-Demand (for physical books). These partners receive the information necessary to fulfill your order.
Platform Providers: WordPress, which powers our Site.
Analytics Providers: Koko Analytics, Matomo, and Microsoft Clarity.

Some of these third-party services are based overseas, including in the United States. When you provide your personal information to us, you consent to the disclosure of your information to these overseas recipients. You acknowledge that while we take steps to ensure these parties protect your privacy, they may not be subject to the Australian Privacy Principles, and we will not be accountable for their handling of your personal information under the Privacy Act 1988.

9. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy.

Analytics Data: Retained for a period of up to two (2) years for trend analysis.
Purchase Data: Information related to your purchases is retained by our third-party payment and e-commerce providers (Stripe, PayPal, Easy Digital Downloads, Amazon) in accordance with their own data retention policies and our legal obligations to maintain financial records.

10. Data Security

We are committed to ensuring your information is secure. We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. Our Site enforces HTTPS/TLS encryption to protect data transmitted to and from the Site. We do not manually export user data or store it in unencrypted formats outside of our secure, integrated systems.

11. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to our legal and record-keeping obligations.
Opt-Out: Opt-out of receiving marketing communications (our newsletter) at any time by using the “unsubscribe” link in the emails.

To exercise any of these rights, please contact our Privacy Officer at arthur@arthurparish.com. We will respond to your request within a reasonable timeframe.

12. Making a Complaint

If you believe we have breached the Australian Privacy Principles or have a complaint about our handling of your personal information, please contact our Privacy Officer at arthur@arthurparish.com in the first instance. We will investigate your complaint and attempt to resolve the matter with you.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information, please visit the OAIC website at www.oaic.gov.au.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be published on this page, and the “Effective Date” at the top will be revised. Your continued use of the Site after any such update constitutes your acceptance of the new Privacy Policy.